Emma Wylie: Co-design at Aotearoa, Auckland City Hospital
On January 20, 2022 the Cluster for Co-Creative Service Design and Innovation organised a 'Digital Inspiration Day' about Design in Healthcare. This digital seminar featured various international speakers, addressing service design, innovation and systems oriented design in healthcare.
Emma Wylie spoke about Co-design at Aotearoa, an approach at Auckland City Hospital.
Emma Wylie is the Consultation and Co-design Manager in Ara Manawa at Auckland City Hospital, Aotearoa, New Zealand. A qualitative researcher with a background in population health and international development, Emma is passionate about elevating story, exploring and understanding the broader context in which health happens to improve equity of health outcomes.
Ara Manawa is a small interdisciplinary design team employed at Auckland City Hospital, Aotearoa, New Zealand. The team have a research and innovation focus, re-imagining how care is delivered. The goal of Ara Manawa is to improve the experience of patients, whānau, and clinicians through re-imagining the spaces, systems, stuff and activity of staff involved in the delivery of health care. In addition to offering in-house design capability, Ara Manawa connects to the local research and innovation eco-system outside the hospital. Ara Manawa offer meaningful problems for students, researchers and industry to solve. Ara Manawa work with a range of capabilities outside design, including bio-engineering, Architecture, Business, and Creative Writing.
The video from Emma Wylie's presentation can be viewed here:
More information about the entire program of the Digital Inspiration Day and other speakers can be found here: