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  • Carlijn Vis, SINTEF

Sarvnaz Taherian: Enabling Innovation in a Hospital environment

On January 20, 2022 the Cluster for Co-Creative Service Design and Innovation organised a 'Digital Inspiration Day' about Design in Healthcare. This digital seminar featured various international speakers, addressing service design, innovation and systems oriented design in healthcare.


Sarvnaz Taherian spoke about how Ara Manawa enables innovation within the hospital environment.

Sarvnaz Taherian from Ara Manawa, Auckland City Hospital, New Zealand

Ara Manawa is a small interdisciplinary design team employed at Auckland City Hospital, Aotearoa, New Zealand. The team have a research and innovation focus, re-imagining how care is delivered. The goal of Ara Manawa is to improve the experience of patients, whānau, and clinicians through re-imagining the spaces, systems, stuff and activity of staff involved in the delivery of health care. In addition to offering in-house design capability, Ara Manawa connects to the local research and innovation eco-system outside the hospital. Ara Manawa offer meaningful problems for students, researchers and industry to solve. Ara Manawa work with a range of capabilities outside design, including bio-engineering, Architecture, Business, and Creative Writing.


Sarvnaz Taherian is a design researcher and service/experience designer from Aotearoa, New Zealand. She has been working in the technology and innovation sector for the past 12 years, from academia, to startup founder, and now at the design studio in Auckland Hospital, Ara Manawa. At Ara Manawa, Sarvnaz explores how to enable innovation within the hospital environment. She is interested in diversity, equity, inclusion and indignity in the design of new products, services, systems, and spaces.


The video from Sarvnaz' presentation can be viewed here:

More information about the entire program of the Digital Inspiration Day and other speakers can be found here:

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